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Rachael Nixon talks about the evolution of the CRM in the workplace and pub industry.

What makes a good publican? Who do our clients want to target? How much experience do applicants require and for us, most importantly, how do we recruit for that ideal person? More and more I hear the phrase "Will above skill."

Outsourcing any aspect of your business to a third party is a big leap of faith. Whether that be your marketing, your PR or recruitment, it is a decision that needs a lot of thought and consideration.